Salesforce outage

News came in overnight of an outage at Salesforce, which turned out to likely be due to a change to DNS settings causing logins to fail and API integrations to error out, and multiple third-party sites reporting outages or failed services. Downdetector also showed a large spike in error reports, but Salesforce were quick to take to Twitter and provide updates as soon as they realised that there was an issue. Services now appear to be restored with just a few minor wobbles ongoing. Were you affected?

Thanked by [1] : DeluxeNames

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Ankesh Anand
CloudMate Softwares
Managing Director
ankesh@cloudmate.in

Comments

  • DeluxeNamesDeluxeNames Admin Administrator

    @cloudmate said:
    News came in overnight of an outage at Salesforce, which turned out to likely be due to a change to DNS settings causing logins to fail and API integrations to error out, and multiple third-party sites reporting outages or failed services. Downdetector also showed a large spike in error reports, but Salesforce were quick to take to Twitter and provide updates as soon as they realised that there was an issue. Services now appear to be restored with just a few minor wobbles ongoing. Were you affected?

    What type of DNS issue?

  • cloudmatecloudmate NAT Warrior

    @DeluxeNames said:

    @cloudmate said:
    News came in overnight of an outage at Salesforce, which turned out to likely be due to a change to DNS settings causing logins to fail and API integrations to error out, and multiple third-party sites reporting outages or failed services. Downdetector also showed a large spike in error reports, but Salesforce were quick to take to Twitter and provide updates as soon as they realised that there was an issue. Services now appear to be restored with just a few minor wobbles ongoing. Were you affected?

    What type of DNS issue?

    Their DNS Servers were down! Seems like the Nameservers they used were on same DNS Server which went down. Morever, there was no Third and Forth Nameservers. Companies like these should have a DNS for Handling such things...

    Shared Hosting | VPS Servers | Dedicated Servers

    Ankesh Anand
    CloudMate Softwares
    Managing Director
    ankesh@cloudmate.in

  • DeluxeNamesDeluxeNames Admin Administrator
    edited May 18

    In a case like this, if the 1st two nameservers fail, will it automatically go to 3rd & 4th?

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