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One of my clients has a website hosted with Unlimited Web Hosting UK. I logged into their account but couldn't find the cpanel access anywhere. Then I read this:
"The cPanel file manager supports the creation, uploading, editing, and deletion of files. If you're a cPanel hosting customers, you have access to the tool."
This makes it sound like you need to pay extra to be a 'cpanel hosting customer' to actually access the cpanel... which just seems crazy to me! Has anyone experienced this before?
The Royal Ram
Comments
cPanel itself has been aggressively raising the cost of licensing their software over the last couple years, so much so it's no longer a "trivial" cost for web hosts to incorporate. These days if you want to use cPanel as part of a hosting package it wouldn't be surprising to see a surcharge associated with having it enabled for your account, instead of other free panel software.
I don't think what they're doing is unethical.
Not that unusual for choosing cPanel as it's expensive now. You pay for what you get.