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DeluxeNames
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Important (read: "higher") pricing changes to your WHMCS license & no more support for your WHMCS Lifetime Licenses. The owner of WMCS, Oakley Capital, has decided to raise prices & discontinuing support for your Lifetime Owned Licenses, forcing many onto the monthly paid WHMCS plans. No surprise as a Venture Capital firm must provide a return to investors.
@WHMCS said:
Support and Updates was part of a legacy "Owned" license type which was removed from sale in 2016 and licenses grandfathered. As of 6th April 2021, Support and Updates have been discontinued and are no longer available. It determines eligibility to receive technical support and software updates. The following does not apply to monthly leased licenses."Can I continue using the software once my Support and Updates subscription expires?"
Yes. Owned licenses do not expire, even if the support and updates agreement has lapsed. You can still keep the license and even keep running and using our software at the current version for an unlimited number of client accounts.
Access to downloads from our website, software updates, or contact our support teams will be restricted.
And the 2nd Email:
@WHMCS said:
We are writing today to let you know about some changes to our pricing and licensing that will become effective on July 1, 2021.Since 2017 we have continued our mission to automate and scale our customers’ businesses, empowering them by delivering critical features and capabilities, and increasing the automation and efficiencies available to these operations. The growing extensibility of WHMCS means you have access to more products, services, and tooling; the continued expansion of the MarketConnect platform gives you instant access to resell services in a way that is convenient, seamless, fully automated, and streamlined.
Over the past 18 months, we have invested significantly in additional people and talent, with even more investment planned for 2021 and beyond. Our investment in the business is just one of the ways that will allow us to continue to deliver the market-leading automation platform for web hosting businesses and professionals.
We have big plans. We intend to lead the way in redefining how web hosting is bought and sold, including modernizing the end-user experience for traditional web hosting to better enable our customers and partners to compete in today's web hosting market. We will do this by delivering new user experiences, new workflows, and closer integration with existing products and services in the web hosting ecosystem.
We are excited to have you be part of this evolution with us. We hope you will continue to see the value that WHMCS delivers to your business and choose to leverage us as your partner in business automation.
Today, we are announcing changes to the price and tiers of licenses which includes the introduction of six new tiers for businesses with over 1,000 active customers.
Here is what is changing:
• The Starter license will no longer be available for purchase. If you currently have a Starter license, we will upgrade you to a Plus license on July 1, 2021. Once upgraded to Plus, your WHMCS installation will no longer display the Powered by WHMCS notice.
• The Plus license remains the same as today with a client limit of 250 and a monthly cost of $18.95.
• The Professional tier will now have a monthly cost of $29.95 and a client limit of 500.
• The first Business tier will have a client limit of up to 1,000 and be priced at $44.95. For those with more than 501 clients today, we will upgrade you to the appropriate Business tier on July 1, 2021.
All Business tier licenses include our Business License Support with Live Chat Technical Support and access to Priority Support.Additional Business tiers are now available for licenses above 1,000 clients. The pricing for these new tiers is in the table below. To help provide further information and clarity, we've created a 2021 WHMCS Customer License Guide available at https://assets.whmcs.com/customer-li...guide-2021.pdf
Keep innovating, building, developing, designing, and hosting, and know that we continue to invest to improve everyone's WHMCS experience.
We understand you might have questions, and we invite you to reach out to our Customer Service team. You can contact Customer Service by opening a ticket at https://www.whmcs.com/submit-a-ticket
- The WHMCS Team
WHMCS Customer License Pricing – Effective July 1, 2021:
Comments
This was always bound to happen at some point. The too good to be true offers were only meant to attract new users to the platform.
What an anti-consumer move by Oakley! This is a textbook example of how to lose your loyal customers.
I guess to them it was more important to impress the investors than the customers. It's just business.