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Shohost has been our Reseller(HostEvil) for about 3 Months and then left the Hostings and created their Own VPS Server to sell cPanel. They bought Reseller Hosting from us(CloudMate) on Our IP Address 138.201.80.43 in April 2021 the Name of Server unstable and hacked and so we helped them removing the Malwares and Migrating their Data to our Server but it seems like they have misused the Transfer and Purchased Reseller Hosting Intentionally to Hack the Server and Gain Data. They almost succeeded in the Attempt for changing root password and Hacking one of our Reseller's WHMCS but we prevented those Attacks. They planned a Total of 2914 Malwares. Unfortunately, We had to Suspend the Reseller when we came of Know of Data Theft and requested the Owner to Perform a Recovery and Password Change as soon as Possible. Next, They Moved away from our Servers after 8 Days requesting a Backup and refund. We provided a Full Backup but as per our 7-Day Return Policy, We did not issue a Refund and They wrote a Bad review about us about our Speeds which is totally fake. In Total, This Company is a Total Fraud, Unregistered and Screenshots and Other stuff are attached as proofs. We also do have Call Recordings which can be provided through our Email ankesh@cloudmate.in . We have also prepared to File a Legal Complaint against this matter and will proceed with it shortly. If Anyone does need proof, They can Submit their request to ankesh@cloudmate.in and Get a Complete thread of Proofs.
The whole thing was intented and Properly executed but they Still Don't know that we have 24X7 Server Administrators online to Monitor any Actions or Attacks. Now see the Level of Attacks and Intentions people.
Hacker's SSH Keys(Which he Added successfully and We removed it after 16 Minutes):
ssh-rsa AAAAB3NzaC1yc2EAAAADAQABAAABgQC7Y1XHdluhC/l+sx9EhTzfO1HsY2rPORak/yIr1PVzoxWGQ1E73hE97Ylf7+KiCs+F+X2UtL1Gm/Y58E8eUC35taJinkHcZWQ9L$
ganeshdhungana@Ganeshs-MacBook-Pro.local
Shared Hosting | VPS Servers | Dedicated Servers
Ankesh Anand
LHY Technologies
CEO
ankesh@cloudmate.in
Comments
That is some bad-luck @Cloudmate ! Sorry to hear about this and good thing you took action.
I'm sorry to hear about this. It could have been much worse.
I totally agree with the internal policies of non-reimbursement in certain parts they return 5 or 10 percent but that is respectable and they should have found out well in detail to avoid problems, the truth is that there is evidence and nothing to do about that. I hope things are solved soon good luck.
I Agree With This Shohost.com was a data theft company
Hello There Mate!
Shared Hosting | VPS Servers | Dedicated Servers
Ankesh Anand
LHY Technologies
CEO
ankesh@cloudmate.in
I hope this actions you have taken also extended to the exposed or I say stolen data? Because that also could mean alot to your customers
I know im new here and no one important, but um, why are there private details and phone numbers on blast in the whatsapp screen shots? Maybe to protect those people (not even involved in the subject matter) crop the contacts out of the screen shots.